Shipping and Delivery

1.Shipping & Delivery Policy Effective Date: 9/06/2025 At Giriraj Residency, we offer hospitality services including room bookings, event hosting, and accommodation packages

2. Please note that we do not ship any physical goods

3. The term “delivery” in our policy refers to the confirmation and provisioning of hotel services booked via our website www

4.girirajresidency

5.com

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7. Service Fulfillment Upon successful booking and payment via our website, a confirmation email and/or SMS will be sent to the registered contact details within 15 minutes to 1 hour

8. This email will contain your booking reference, check-in/check-out details, and any applicable service information

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10. Booking Confirmation Bookings are confirmed instantly upon successful payment

11. In rare cases, if a booking cannot be honored due to overbooking or system error, our team will contact you within 24 hours to offer an alternative date or a full refund

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13. Check-In & Service Delivery Guests are required to present a valid booking reference and a government-issued ID at the time of check-in

14. Services are deemed delivered upon successful check-in and stay at Giriraj Residency, located at: Opp

15. Shri Radha Bihari Inter College, Barsana to Kosi Road, Barsana, Uttar Pradesh – 281405 4

16. Modifications or Delays Any request for booking modification (date changes, room type, etc

17.) must be made at least 48 hours before check-in, subject to availability

18. In case of delays or changes initiated by Giriraj Residency, customers will be informed immediately and alternate arrangements or compensation will be provided accordingly

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20. Contact for Delivery Support If you do not receive your booking confirmation or have any concerns about your reservation:

21.Email: care@girirajresidency

22.com

23.Phone: +91 72172 17155